Shipping/Delivery Policy

Overview

At The Global Pharma Equipments (A Unit of M/s GPE), we strive to ensure your orders are shipped in a timely and secure manner. Because many of our products are specialized, we use a combination of reliable freight carriers and courier services. This policy outlines how we handle shipping, delivery timelines, costs, and related matters.

Shipping Costs

• Quote-Based: Shipping costs depend on the weight, dimensions, destination, and any special handling requirements. Our team will provide a shipping quote during the order confirmation process.

• Taxes & Duties: Any applicable import/export duties, taxes, or customs fees are the responsibility of the buyer, unless otherwise stated in the sales contract.

Order Processing

• Order Confirmation: Once you place an inquiry or confirm an order, our sales team will contact you to finalize product specifications, pricing, and shipping arrangements.

• Lead Time: The typical lead time for processing an order (from payment confirmation to dispatch) varies based on product availability and customization. We will provide an estimated dispatch date once your order details are finalized.

Delivery Locations

• Domestic (Within India): We ship throughout India using freight or courier services, depending on the size and nature of the product.

Shipping Methods

• Freight Shipping: Larger equipment typically ships via freight. We coordinate with reputable freight carriers to ensure safe transport.

• Courier Services: Smaller items or spare parts may ship via well-known courier services (e.g., FedEx, DHL) for faster delivery.​​

Estimated Delivery Times

• Domestic Deliveries: Typically range from 3 - 7 business days after dispatch, depending on the destination and carrier.

• ​Accept returns for defective products only